Terms and Conditions

Welcome to ScanHealth. Please read these Terms and Conditions ("Terms") carefully before using the website scanhealth.co and the ScanHealth application (collectively, the "Service") operated by ScanHealth ("we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use the Service.

1. Nature of the Service

1.1 Educational Purpose

ScanHealth is a health education and literacy platform that helps users understand their blood test reports by converting medical terminology into plain-language explanations.

1.2 Not a Medical Service

1.3 No Doctor-Patient Relationship

Use of ScanHealth does not create a doctor-patient relationship, therapist-patient relationship, or any other clinical relationship between you and ScanHealth. The Service does not replace consultation with qualified healthcare professionals.

1.4 Consult Your Doctor

You should always consult a qualified healthcare provider for medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay seeking it because of information provided by ScanHealth. If you have a medical emergency, contact your local emergency services immediately.

2. User Accounts

2.1 Registration

To access certain features, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Account Responsibility

You are responsible for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

2.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms or engage in fraudulent or harmful activity.

3. Use of the Service

3.1 Permitted Use

You may use the Service for your personal, non-commercial educational purposes. You may upload your own blood test reports or manually enter your own lab values to receive educational explanations.

3.2 Prohibited Use

You agree not to:

• Use the Service as a substitute for professional medical advice, diagnosis, or treatment
• Upload reports belonging to other individuals without their explicit consent
• Attempt to reverse-engineer, decompile, or extract the underlying algorithms or models
• Use automated systems (bots, scrapers) to access the Service
• Distribute, sublicense, or resell access to the Service or its content
• Use the Service for any unlawful purpose
• Interfere with the Service's security or infrastructure
• Misrepresent the Service's output as medical advice to others

3.3 Accuracy of Input

The quality of educational content generated depends on the accuracy of the data you provide. We are not responsible for results generated from incorrect, incomplete, or altered report data.

4. Content and Intellectual Property

4.1 Our Content

All content, features, functionality, text, graphics, logos, and software comprising the Service are owned by ScanHealth and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

4.2 User Content

By uploading reports or data to the Service, you grant us a limited, non-exclusive license to process that data solely for the purpose of delivering the Service to you. You retain ownership of your uploaded data.

4.3 Educational Content

The educational explanations, health scores, and other outputs generated by the Service are provided for your personal use. You may share them with your healthcare provider but may not commercially redistribute them.

5. Payments and Subscriptions

5.1 Pricing

Certain features of the Service require payment. Current pricing is displayed on the Service. We reserve the right to change pricing with reasonable notice.

5.2 Payment Processing

Payments are processed by third-party payment providers. By making a purchase, you agree to the payment processor's terms of service.

5.3 Billing

Subscription fees are billed in advance on a recurring basis according to the plan you select. You are responsible for providing accurate billing information.

6. Disclaimers

6.1 No Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

6.2 No Guarantee of Accuracy

While we strive to provide accurate educational information, we do not guarantee that the content generated by the Service is complete, accurate, reliable, current, or error-free. Biomarker reference ranges, explanations, and health information may vary based on factors including but not limited to age, sex, ethnicity, health conditions, and laboratory methods.

6.3 AI-Generated Content

Parts of the Service use artificial intelligence to generate educational content. AI-generated content may contain inaccuracies or oversimplifications. It should be reviewed critically and verified with qualified healthcare professionals.

7. Limitation of Liability

To the maximum extent permitted by applicable law, ScanHealth and its team, affiliates, and service providers shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, data, use, or goodwill
• Any damages arising from medical decisions made based on information from the Service
• Any damages arising from unauthorized access to your data
• Any damages exceeding the total amount you paid to ScanHealth in the twelve (12) months preceding the claim

8. Indemnification

You agree to indemnify and hold harmless ScanHealth and its team, affiliates, and service providers from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in India.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Service and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the revised Terms.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Us

If you have questions about these Terms, please contact us at:

Email: support@scanhealth.co
Website: scanhealth.co